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Oliver Buchannon
Brett Madden

30+ years in service sales, now teaching success to future sellers and relationship builders.

The Hidden Skill Top Sales Performers Have (And You Can Master It Too)

Mar 2, 2026

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6 min read

The Hidden Skill Top Sales Performers Have (And You Can Master It Too)

Most salespeople focus on what to say. Top performers focus on how to understand.

Brett Madden
Brett Madden
The 5 Questions To Reveal What Matters to Your Prospect

Feb 23, 2026

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5 min read

The 5 Questions To Reveal What Matters to Your Prospect

Behind every buying decision sits a personal driver: pressure, risk, ambition, frustration, or responsibility. These motivations are rarely offered upfront. They surface when questions invite reflection rather than response.

Brett Madden
Brett Madden
Before You Listen to Them, Listen to Yourself

Feb 16, 2026

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5 min read

Before You Listen to Them, Listen to Yourself

When we talk about great listening in sales, we usually focus on how you listen to the buyer. But there’s another part of effective listening that often gets overlooked.

Brett Madden
Brett Madden
Relationships Are the Real ROI

Feb 9, 2026

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5 min read

Relationships Are the Real ROI

Relationships First. Sales Follow. Success Lasts.

Brett Madden
Brett Madden
The Secret Skill That Turns Conversations Into Conversions

Feb 2, 2026

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5 min read

The Secret Skill That Turns Conversations Into Conversions

Great sales conversations aren’t won by saying more. They’re won by hearing what others miss.

Brett Madden
Brett Madden
The #1 Skill That Sets Top Sellers Apart

Dec 1, 2025

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5 min read

The #1 Skill That Sets Top Sellers Apart

Ever wonder what separates top salespeople from the rest? You may be thinking it's their pitch, but it's actually their ability to listen.

Brett Madden
Brett Madden

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